At EMS we have a clear appreciation of the importance of developing and maintaining effective working relationships with each stakeholder involved in a project.

Our view is that this can be achieved by adopting a flexible and adaptable approach, based on an assessment of the particular circumstances and personalities involved.

It is, however, underpinned by certain key principles; notably that we should strive to be fair, even-handed and pragmatic, and adopt a problem-solving approach to the challenges that will inevitably arise.

---